Report a mortgage lender for discrimination
If you think you have experienced housing discrimination, submit a housing complaint with the Department of Housing and Urban Development (HUD).
Housing discrimination occurs when a lender refuses to work with an applicant for a home because of:
- Race or color
- National origin
- Religion
- Sex (gender, gender identity, or sexual orientation)
- Familial status (such as having children)
- Disability
The Fair Housing Act makes housing discrimination illegal. Read about the types of discrimination covered by the Fair Housing Act.
File a complaint about mortgage company services
If you are experiencing a problem with your mortgage company’s services, try contacting the company first. If you cannot resolve the issue with your lender, file a complaint with the Consumer Financial Protection Bureau (CFPB). Examples of common mortgage complaints include:
- Applying for a mortgage
- Receiving loan estimates and closing documents
- Transferring a mortgage to another servicer
- Applying your payments correctly
- Refinancing or modifying a mortgage loan
- Misreporting mortgage account status to you or credit reporting agencies
- Requiring private mortgage insurance
- Paying additional fees
Report deceptive mortgage practices and scams
Report a mortgage company to the Federal Trade Commission (FTC) if it makes deceptive statements, omits important facts, or takes misleading actions. Examples include:
- False statements about their ability to offer a loan
- Fees for services the mortgage company didn’t provide
- Illegal tactics to collect on mortgage balances
Additionally, report dishonest mortgage practices to the consumer protection office in your state.
A con artist might propose modifying your mortgage to save costs and keep you out of foreclosure.
- Types of mortgage relief scams
- What to do if you have been scammed
- Where to report a mortgage relief scam
- How to get genuine assistance if you’re struggling to make your mortgage payments
Ask a real person any government-related question for free. They’ll get you the solution or point you in the right direction.
FAQ
What is the most commonly reported complaint related to mortgage lending?
The most common complaint regarding the mortgage lending process is poor communication or a lack of responsiveness. When they have inquiries or require updates, both Realtors who refer business and borrowers want to know that the lines of communication are open.
Does filing a complaint with CFPB do anything?
We securely share complaints with other state and federal agencies in accordance with applicable law to, among other things, facilitate: supervision activities, enforcement activities, and monitor the market for consumer financial products and services.
Does filing a complaint with the FCC do anything?
By submitting a consumer complaint to the FCC, you support nationwide federal enforcement and consumer protection initiatives, as well as our ability to spot trends and monitor the most important issues. The FCC does not resolve all individual complaints.
What to do if my loan officer is not responding?
“Call your loan officer’s supervisor if they are not attending to your concerns.” ”.
Read More :
https://www.usa.gov/mortgage-company-complaints
https://www.lawinfo.com/resources/consumer-protection/how-to-make-a-complaint-against-your-mortgage.html